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Privacy Policy
Last Updated: October 26, 2023
Welcome to OwlKeys (“Owlkeys Infotech,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website owlkeys.com. We are committed to protecting your privacy and ensuring transparency in how we handle your data.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register or when you choose to participate in various activities related to the Site, such as online chat and message boards.
- Financial Data: We do not store or collect your payment card details. That information is provided directly to our third-party payment processors (e.g., Razorpay, PayPal, etc.) whose use of your personal information is governed by their Privacy Policy.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your payments and deliver the digital software licenses you purchase.
- Email you regarding your account or order.
- Provide customer support and respond to your inquiries.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Comply with legal and regulatory requirements as applicable in India, including GST filings.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
5. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights
You have the right to review, change, or terminate your account at any time. You can also request access, correction, or deletion of your personal data by contacting us using the contact information provided below.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: contactus@owlkeys.com
Phone: +91 96856 00204
